SUPPORT
Latest
virus information
You will find the answers to many
common questions here.
Please check the FAQs first.
Frequently Asked Questions
Pre-Sales Questions
What
is "web hosting"?
What is
"bandwidth"?
How
do I move my existing site to Selltech Hosting?
Which
top-level domains do you support?
How
soon is my new account set up?
Where
should I register my domain name?
Can
Selltech register my domain name for me?
DNS
registration information
Do you
offer site design?
Novel
uses for web space
Does
Selltech Hosting allow adult, warez or other illicit sites or
content?
What
defines an "Adult" site?
Do
I need a plan with a dedicated IP address?
IMAP / POP email
Hosting Plans
Can
I host a business site on the "personal" plan?
Can
I have chat rooms and forums on the "Personal" plan?
Shared SSL
(secure server)
Can
I get my own secure certificate? How?
Accessing
data collected securely
Can
I resell space within a plan?
Billing
Money-back
guarantee
Payment Options
How
can I change my hosting plan?
How do
I cancel my account?
Extra
Bandwidth charges
Control Panel
SSH /
Telnet
Shopping
carts
Backups
Mailing
list tips
Creating
FTP accounts / directories
Space used
Reading
POP accounts with webmail
Scripting
Installing
custom CGI scripts
Path to
SendMail
Path to PERL
Will
ikonboard work? May I install it?
Do
you support web log software like Moveabletype or Graymatter?
Do
you support ASP or JSP pages?
Important
FormMail.pl security information
Technical Support
Where
to upload your files
FTP
Settings
Default
"home" page
Browsing
with a shared IP before the domain resolves.
Setting
up mail accounts
Mail
program setup
FrontPage
extensions
Publishing
to a new site with FrontPage
Physical
path to account root directory
What is
the "www" directory?
Do
you support Server Side Includes (SSI)?
Understanding
case sensitivity
Custom Error Pages
Editing
files with the linux "vi" editor
Subdomains
Can
I create FTP accounts with /home access?
Accessing
webmail without going through CPanel
If you don't find your answer here, please contact
us.
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